Shumita Sharma Deveshwar

Director of India Research
+44 203 006 3102

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Stability in small towns

Overview

India’s information technology outsourcing industry – arguably the country’s biggest globalisation success story – is facing several challenges, most notably a continued shortage of skilled workers and the need to keep raising wages to prevent employees from being poached. This is pushing many companies to expand their operations into smaller and smaller cities, where there are fewer opportunities for employees to hop jobs and where costs are cheaper in terms of salary payments,...

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