Shumita Sharma Deveshwar

Director of India Research
+44 203 006 3102

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Recent India research

* India: On the road - Modi likely to win tough poll, Amitabh Dubey, Shumita Sharma Deveshwar, 11 Dec 2017
* India In charts: No easy fix for the economy as polls approach, Shumita Sharma Deveshwar, 30 Nov 2017
* India: New Congress takes the fight to the BJP, Amitabh Dubey, Shumita Sharma Deveshwar, 27 Nov 2017
* India: State banks still stand on shaky ground, Shumita Sharma Deveshwar, 9 Nov 2017
* India: On the road in Uttar Pradesh: GST woes hurt Modi’s popularity in busy poll season, Shumita Sharma Deveshwar, Amitabh Dubey, 26 Oct 2017

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E-commerce industry nascent but increasingly active

Overview

The travel sector dominates consumer e-commerce in India, helped by the entry of low-cost airlines and the online success story of the country’s vast rail network, as well as rising domestic tourism. But as competition grows, travel portals are trying to distinguish themselves through the services they provide, including personal contact with customers. Many other e-commerce companies have also adopted this hybrid model, modifying what is usually the automated character of the...

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